How to Say “Hello” in an Italian Email

Gentile Signor Rossi
formal, to a man
A polite Italian email starts with Gentile Signor Rossi, or Gentile Signora Bianchi, both meaning "Dear Mr Rossi" or "Dear Ms Bianchi". For a friend write Caro Marco or Ciao Marco. It is also called Buongiorno.
Meaning: email greeting (phrase)

Ways to say it

“hello” in Italian
Italian Note
Gentile Signor Rossi formal, to a man
Buongiorno formal, neutral
Ciao Marco casual
Caro Marco friendly

A comma follows the greeting and the first word of the next line starts with a lowercase letter in most Italian emails.

Is there a formal and an informal way to say it?

For someone you do not know, use Gentile plus the title and surname, or just Buongiorno. Egregio is more formal and used in official letters.

How does it change in a sentence?

Caro changes with the person: Cara Giulia for a woman, Cari amici for several friends.

Did you know?

  • Italian emails usually close with Cordiali saluti in formal cases and Un abbraccio among friends.

Examples in context

  • Gentile Signora Bianchi, la ringrazio per la risposta.
    Dear Ms Bianchi, thank you for your reply.
  • Buongiorno, vi scrivo per un'informazione.
    Hello, I am writing to ask for some information.
  • Ciao Marco, come stai?
    Hi Marco, how are you?

Example conversation

Sara asks her colleague Franco in Rome how to start an email to a client.

  1. Sara

    Come comincio l'email al cliente?
    How do I start the email to the client?
  2. Franco

    Scrivi "Gentile Signor Rossi".
    Write "Dear Mr Rossi".
  3. Sara

    Perfetto, grazie.
    Perfect, thanks.
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Nora Lynette
Nora LynetteHelp make this guide better. Spot a mistake, know another way to say it, or have an example from real life? Share it below.
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