How to Say “Thank You” in a Japanese Email

ありがとうございます
arigatō gozaimasupolite, everyday
In a Japanese email the standard way to thank someone is ありがとうございます (arigatō gozaimasu). For something already done, use ありがとうございました (arigatō gozaimashita). It is also called 感謝申し上げます (kansha mōshiagemasu).
Meaning: thanks written in an email (phrase)

Ways to say it

“thank you” in Japanese
Japanese Romanization Note
ありがとうございます arigatō gozaimasu polite, everyday
ありがとうございました arigatō gozaimashita past, polite
感謝申し上げます kansha mōshiagemasu very formal

Use ありがとうございます (arigatō gozaimasu) when thanking for something ongoing or for a message you just received. Use the past form after a favor is finished.

Is there a formal and an informal way to say it?

感謝申し上げます (kansha mōshiagemasu) is very formal and fits letters to customers or senior people. Among friends, a short ありがとう (arigatō) is enough.

What mistakes should you avoid?

Adding どうも (dōmo) alone is too casual for a business email. Keep the full polite ending ございます (gozaimasu).

Did you know?

  • The long form ありがとうございます (arigatō gozaimasu) grew out of an older word meaning "difficult to exist", which became a way to say that something rare and valuable had happened.

Examples in context

  • ご連絡ありがとうございます。
    go renraku arigatō gozaimasu.
    Thank you for contacting me.
  • 先日はありがとうございました。
    senjitsu wa arigatō gozaimashita.
    Thank you for the other day.
  • 心より感謝申し上げます。
    kokoro yori kansha mōshiagemasu.
    I thank you from the bottom of my heart.

Example conversation

Ken helps his coworker Mika end an email to a client who sent her a quotation.

  1. Mika

    見積もりをいただきました。
    mitsumori o itadakimashita.
    I received the quotation.
  2. Ken

    では、ありがとうございますと書きましょう。
    dewa, arigatō gozaimasu to kakimashō.
    Then let us write "thank you".
  3. Mika

    はい、そうします。
    hai, sō shimasu.
    Yes, I will do that.
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Ethel Bernice
Ethel BerniceHelp make this guide better. Spot a mistake, know another way to say it, or have an example from real life? Share it below.
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