How to Say “Hello” in a Japanese Email

お世話になっております
osewa ni natte orimasubusiness email, formal
Japanese business emails usually open with お世話になっております (osewa ni natte orimasu), which means "thank you for your continued support". For friends, こんにちは (konnichiwa) is enough. It is also called はじめまして (hajimemashite).
Meaning: opening greeting of an email (phrase)

Ways to say it

“hello” in Japanese
Japanese Romanization Note
お世話になっております osewa ni natte orimasu business email, formal
こんにちは konnichiwa casual email
はじめまして hajimemashite first contact

In a work email the greeting comes right after the name of the recipient, for example 田中様 (Tanaka sama). It is used even with people you have never met, as a polite opener.

Is there a formal and an informal way to say it?

こんにちは (konnichiwa) is fine for friends and casual messages. In a first email to a stranger, はじめまして (hajimemashite) is added, meaning "nice to meet you".

What mistakes should you avoid?

Time of day greetings such as おはようございます (ohayō gozaimasu) are normal in spoken Japanese, but business emails prefer the fixed opener because the reader may open the message at any hour.

Did you know?

  • Japanese emails traditionally put the recipient's company and name first, followed by the fixed opener お世話になっております (osewa ni natte orimasu) and then the sender's name.

Examples in context

  • 田中様、お世話になっております。
    Tanaka sama, osewa ni natte orimasu.
    Dear Mr. Tanaka, thank you for your continued support.
  • はじめまして、山田と申します。
    hajimemashite, Yamada to mōshimasu.
    Nice to meet you, my name is Yamada.
  • こんにちは、元気ですか。
    konnichiwa, genki desu ka.
    Hello, how are you?

Example conversation

Mika is writing to a new client, Mr. Tanaka, and asks her coworker Ken how to start the email.

  1. Mika

    最初は何と書きますか。
    saisho wa nan to kakimasu ka.
    What do I write at the start?
  2. Ken

    田中様、お世話になっております、です。
    Tanaka sama, osewa ni natte orimasu, desu.
    Write "Dear Mr. Tanaka, thank you for your continued support".
  3. Mika

    ありがとうございます。
    arigatō gozaimasu.
    Thank you.
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Herman Benjamin
Herman BenjaminHelp make this guide better. Spot a mistake, know another way to say it, or have an example from real life? Share it below.
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