Guide on How to Say “Not Received”

When expressing that you have not received something, it is important to communicate your message clearly and politely. Whether you are interacting in formal or informal settings, this guide will provide you with various phrases, tips, and examples to convey your concerns effectively.

Formal Expressions:

In formal situations, it’s crucial to use polite language when indicating that you have not received something. Here are some phrases you can use:

  1. Regrettably, I have not received the item/parcel/document yet. Could you please assist me further in tracking it?
  2. I am writing to inform you that I have not yet received the package mentioned in our previous correspondence. Could you kindly provide an update on its delivery status?
  3. Unfortunately, the item I was expecting to receive has not arrived. May I request your assistance in investigating this matter?
  4. I am reaching out to express my concern as I have not received the goods that were supposed to be delivered on [date]. Can you please help me resolve this situation?

Informal Expressions:

In less formal settings, you can use the following expressions to say “not received” in a friendly manner:

  1. Hey! Just wanted to let you know that I haven’t received that package yet. Do you have any information about its whereabouts?
  2. Hi there! I wanted to give you a heads up that I still haven’t received the item we were expecting. Could you check into it and let me know?
  3. Hey! I’m reaching out because I haven’t gotten the delivery we were anticipating. Can you help me track it down?
  4. Hi! Wanted to touch base regarding the package. I haven’t received it yet. Any updates on when it might arrive?

Tips and Additional Phrases:

Here are some additional tips and phrases to consider when expressing that you have not received something:

  • Provide relevant details: Whenever you reach out to someone to mention non-receipt, include essential information such as the order number, tracking number, or any other relevant details to help them assist you more effectively.
  • Remain polite: Regardless of the situation, it is important to maintain a polite tone throughout your communication. Being polite will increase the chances of receiving a helpful and prompt response.
  • Express concern, not blame: Focus on expressing your concern about the non-receipt rather than blaming the other party. This approach will foster a more constructive conversation.

Example: I wanted to inform you that I have not received the package, and I am concerned about its whereabouts. Could you please assist me in tracking it or provide any necessary updates? Thank you.

Always remember to adapt these phrases and tips to the specific context and relationship you have with the person or organization you are contacting.

By using these expressions, tips, and examples, you will be able to effectively communicate that you have not received something in a polite, yet assertive manner. Remember, delivering your message clearly and politely is key to resolving the situation to your satisfaction.

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