When someone asks for your assistance or support with a task or problem, it is important to assure them that you are willing to help and will take action. The phrase “we will work on it” effectively communicates your commitment to addressing the matter at hand. However, depending on the context and the relationship you have with the person, the way you express this sentiment can vary. In this guide, we will explore both formal and informal ways to say “we will work on it” to ensure you can communicate your intentions effectively.
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Formal Ways to Say “We Will Work on It”
When speaking in formal settings or dealing with professional relationships, it is crucial to maintain a respectful and polished tone. Here are several formal phrases you can use when assuring someone that you will work on a task:
1. We will address the matter promptly
“Thank you for bringing this to our attention. We assure you that we will address the matter promptly.”
This phrase emphasizes both gratitude for alerting you to the issue and a commitment to resolving it in a timely manner. It is suitable for professional email exchanges or formal conversations in the workplace.
2. We will allocate resources to resolve it
“Rest assured, we understand the importance of the issue and we will allocate the necessary resources to resolve it.”
By assuring the person that you will allocate resources, you convey that you take the matter seriously and are committed to finding a solution. This phrase is particularly useful when dealing with clients or stakeholders.
3. We will take immediate action
“We will take immediate action to address this matter and provide you with updates as soon as possible.”
This phrase signifies a sense of urgency and commitment to resolving the issue promptly. It works well in formal settings where a quick response is essential, such as customer service interactions.
Informal Ways to Say “We Will Work on It”
When interacting with friends, family, or colleagues in more relaxed settings, a less formal tone may be appropriate. Here are several informal ways to convey your intention to work on a task:
1. Don’t worry, we’ve got it covered
“Don’t worry, we’ve got it covered. We’ll take care of everything!”
This phrase combines reassurance with a friendly tone, letting the person know that they can trust you to handle the situation. It works well for casual conversations or when interacting with friends or colleagues you have a close relationship with.
2. We’ll tackle it and keep you posted
“No problem at all! We’ll tackle it head-on and keep you posted on our progress.”
Using phrases like “tackle it” and “keep you posted” conveys a proactive attitude and willingness to take charge of the situation. This approach is suitable for informal work environments or situations where you want to sound enthusiastic and engaged.
3. Leave it to us, we’ll sort it out
“You can count on us! Leave it to us, and we’ll sort it out.”
By using this phrase, you assure the person that they can rely on you and that you will take full responsibility. It creates a sense of trust and confidence in your ability to handle the task. This phrase is suited for informal professional environments or personal interactions.
Examples in Context
Let’s now provide some specific examples of how you can use the phrases mentioned above in different contexts:
1. In a Formal Work Environment: Responding to a Colleague
Colleague: “I noticed an error in the report. Could you please look into it?”
You: “Thank you for pointing that out. We will address the matter promptly and ensure the accuracy of the report before the deadline.”
2. In a Customer Service Interaction: Assuring a Customer
Customer: “I’ve been experiencing difficulties with your product.”
You: “We apologize for the inconvenience caused. Rest assured, we understand the importance of the issue, and we will allocate the necessary resources to resolve it. We’ll keep you updated on our progress.”
3. In a Casual Conversation: Helping a Friend
Friend: “I need help moving to my new apartment this weekend.”
You: “Don’t worry, we’ve got it covered. We’ll take care of everything. Just let us know the details, and we’ll be there to assist you.”
Conclusion
Communicating your willingness to work on a task or problem is vital in building trust and maintaining positive relationships. Whether you prefer a formal or informal approach, use the phrases and examples provided in this guide accordingly. In formal settings, opt for phrases that project professionalism and commitment, while in more casual interactions, choose phrases that convey reassurance, enthusiasm, and a friendly tone. Remember, a well-articulated response can go a long way in assuring others that they can rely on your support and dedication.
