お電話ありがとうございます
odenwa arigatō gozaimasu
In Japanese, "thank you for calling" is お電話ありがとうございます (odenwa arigatō gozaimasu).
This phrase is a polite expression used by a person answering the phone to thank the caller for contacting them. It is typically used at the very beginning of a business phone call, often immediately followed by the name of the company or department.
Is there a formal and an informal way to say it?
お電話ありがとうございます is a polite, standard way to greet a caller in a professional or business context.
How does it change in a sentence?
If you are thanking a caller at the end of a conversation, you should use the past tense form お電話ありがとうございました.
How do you pronounce it?
odenwa arigatō gozaimasu
Did you know?
- In high-end Japanese hospitality, the variation お電話いただきありがとうございます uses the verb 'to receive'. This frames the phone call as a gift bestowed by the customer upon the company.
- When using this phrase, the level of politeness is so high that it is considered inappropriate for a customer to say the same phrase back to a company employee.
- In many Japanese businesses, the phrase お電話ありがとうございます is actually part of a scripted 'greeting machine' or a standardized opening that employees must recite with near-identical pitch and rhythm to maintain professional uniformity.
Examples in context
- お電話ありがとうございます。こちらは日本郵便再配達受付センターです。Thank you for calling. This is the Japan Post Redelivery Reception Center.This sentence is useful for seeing how to introduce a company or department immediately after saying お電話ありがとうございます.Tatoeba #2654860 by tommy_san, translation #12006800 by Winter
- もしもし、お電話ありがとうございます。Hello, thank you for calling.
- お電話いただき、ありがとうございます。Thank you for giving me a call.
- お電話ありがとうございます。Thank you for the call.
- 電話、ありがとね。Thanks for the call.
- 電話ありがとう！Thanks for the call!
- お電話ありがとうございます。少々お待ちください。Odenwa arigatou gozaimasu. Shou-shou omachi kudasai.Thank you for calling. Please wait a moment.
Example conversation
Ren answers a customer service call for Misaki.
- 蓮 Renお電話ありがとうございます。カスタマーサポートの蓮です。Odenwa arigatou gozaimasu. Kasutama- sapoto no Ren desu.Thank you for calling. This is Ren from customer support.
- 美咲 Misakiすみません、注文について聞きたいのですが。Sumimasen, chuumon ni tsuite kikitai no desu ga.Excuse me, I would like to ask about my order.
- 蓮 Renはい、承ります。ご注文番号を教えていただけますか？Hai, uketamawarimasu. Gochuumon bangou o oshiete itadakemasu ka?Yes, certainly. Could you please tell me your order number?
- 美咲 Misakiはい、番号は123です。Hai, bangou wa ichi ni san desu.Yes, the number is 123.
Sources
- Example sentences: Tatoeba CC BY 2.0 FR.
