In professional life, it’s common to encounter situations where you need to inform someone that you are actively working on a task or request. Whether you’re responding to a colleague, supervisor, or client, choosing the right words can convey your commitment, professionalism, and willingness to provide updates. This comprehensive guide will discuss various formal and informal ways to express “working on it” in email, along with tips, examples, and regional considerations when necessary. Read on to master effective communication in responding to work-related inquiries.
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Formal Ways to Say “Working on It” in Email
When communicating formally, it’s crucial to maintain a polite and professional tone. Here are several phrases you can use to convey that you’re working on a task:
1. “I am currently working on the issue/request.”
This straightforward and concise sentence provides a clear message that you’re actively addressing the matter at hand. It assures the recipient that their query is receiving your full attention.
2. “Thank you for bringing this to my attention. I have begun working on it and will provide an update soon.”
This response expresses gratitude while informing the sender that you’re taking action. Promising to share an update conveys your dedication and ensures both parties are informed of progress.
3. “I have started tackling the task and will keep you informed of its status.”
By letting the sender know you’ve already initiated the work, you assure them that it is your priority. Expressing your commitment to providing updates helps maintain transparency throughout the process.
Informal Ways to Say “Working on It” in Email
When communicating with colleagues or friends in a more casual setting, you can adopt a friendlier tone while still conveying your intentions. Here are some informal phrases to consider:
1. “Hey [Name], just wanted to let you know I’m on it!”
This informal response adds a personal touch by addressing the recipient directly. The use of the word “on it” shows that you’re actively working on the task, making it a comfortable option for a friendly work environment.
2. “Thanks for reaching out! I’ve got this covered and will provide an update soon.”
Combining a thankful response with an assurance that you’re handling the task reinforces your willingness to complete it promptly. This approach maintains cordiality while ensuring everyone is informed.
3. “No worries! I’m already on the case and will keep you posted.”
This casual reply conveys a sense of reassurance that suggests the task is under control. Using phrases like “on the case” and “keep you posted” demonstrates your commitment to actively working on the matter.
Adding a Regional Perspective
While there are minor linguistic variations across regions, it’s important to focus on the overall warm and friendly tone when communicating “working on it” in an email. However, certain regions may have specific phrases or cultural aspects that can be useful to consider:
North America:
- “I’m actively addressing the issue/request and will provide updates as soon as possible.”
- “Thank you for bringing this to my attention. I’m working on resolving it and will keep you in the loop!”
United Kingdom:
- “Rest assured, I’m looking into the matter and will be in touch soon.”
- “Thanks for flagging this. I’ve started tackling it and will keep you updated.”
These examples showcase how adapting phrases to regional differences can create a more personal connection.
Tips for Communicating “Working on It” Effectively
Here are some additional tips to ensure your email communication is clear, concise, and professional:
- Be prompt: Respond to queries as soon as possible to demonstrate your commitment and reliability.
- Provide an estimated timeline: If appropriate, indicate when the task is expected to be completed.
- Offer alternatives or suggestions: If there are any delays or issues, propose solutions or seek guidance to maintain productivity.
- Use a polite tone throughout: Regardless of the chosen wording, ensuring your tone remains respectful is crucial to maintain professionalism.
- Proofread before hitting send: Avoid any grammatical errors or typos that may distract from your intended message.
Remember, the primary goal when communicating “working on it” is to reassure the recipient that their query has been acknowledged and is being actively addressed. Striking a balance between professionalism and friendliness will help cultivate positive work relationships while effectively managing expectations.
Whenever you find yourself needing to express your commitment in an email, refer back to this guide to choose the most suitable wording for each situation. With practice, you’ll become proficient in conveying your dedication and ensuring everyone remains informed throughout the process.
