Giving assurances that a matter will be thoroughly investigated is essential in both formal and informal situations. Whether you are handling a customer complaint, responding to an email, or discussing a problem with a colleague, conveying the message that you will look into the matter demonstrates your commitment and willingness to find a solution. This guide will provide you with multiple ways to express “We will look into this matter,” using different levels of formality, along with tips, examples, and regional variations.
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Formal Ways to Say “We Will Look Into This Matter”
1. “We will conduct a thorough investigation.”
Tip: Use this formal expression when you want to highlight the seriousness and professionalism of the investigation.
Example: “Thank you for bringing this matter to our attention. We take it very seriously and assure you that we will conduct a thorough investigation to address the issue.”
2. “We will diligently examine this matter.”
Tip: This phrase emphasizes the attention to detail and careful scrutiny that will be given to the matter.
Example: “Rest assured that we have taken note of your concern and we will diligently examine this matter to provide you with a satisfactory resolution.”
3. “We will delve into this matter with utmost care.”
Tip: This expression adds a touch of precision and meticulousness to the investigation process.
Example: “We want to assure you that your feedback is highly valued, and we will delve into this matter with utmost care to rectify any issues that may have occurred.”
4. “We will explore this matter thoroughly.”
Tip: This phrase suggests an extensive examination of the situation, going beyond surface-level analysis.
Example: “We appreciate you bringing this to our attention. Please be assured that we take all concerns seriously and will explore this matter thoroughly to prevent any recurrence.”
Informal Ways to Say “We Will Look Into This Matter”
1. “We’ll check this out and get back to you.”
Tip: Use this casual expression when addressing friends, colleagues, or in less formal settings.
Example: “Hey, thanks for letting us know. We’ll check this out and get back to you as soon as we have more information.”
2. “We’ll look into this matter and keep you updated.”
Tip: This phrase communicates a proactive approach while maintaining a friendly tone.
Example: “Hi! We appreciate you bringing this matter to our attention. We’ll look into it thoroughly and keep you updated on the progress.”
3. “We’ll have a look and sort things out.”
Tip: This informal statement suggests a hands-on approach to finding a resolution quickly.
Example: “Thanks for reaching out. We’ll have a look at this issue and sort things out for you. Expect to hear from us soon with a solution.”
Regional Variations
While the core message remains consistent across regions, different areas may have regional variations to express “We will look into this matter.”
In British English, you may hear:
- “We will investigate this matter thoroughly.”
- “We will give this matter our full attention.”
In American English, you might encounter:
- “We will examine this matter carefully.”
- “We will take this matter seriously and assess it.”
Tip: Adapt the regional variations to the language and terminology commonly used in your area to ensure effective communication.
Remember, regardless of the style or variation you choose, it’s crucial to convey a genuine intention to investigate and resolve the matter at hand. Using the appropriate expression will help create a positive impression and build trust with the person you are addressing. Always maintain a warm and empathetic tone throughout your communication.
By being aware of different phrases to convey the message “We will look into this matter,” you can choose the most suitable option based on the context and your relationship with the recipient. Utilize the tips, examples, and regional variations provided in this guide to enhance your communication skills and effectively address any concerns brought to your attention.
