Hello and welcome to this comprehensive guide on how to professionally say “We will get back to you.” Whether you find yourself in a formal or informal setting, delivering this message with utmost professionalism is essential. In this guide, we will explore various ways to convey this response courteously, provide helpful tips, and offer numerous examples for you to apply in your daily communication.
Table of Contents
1. Formal Ways to Say “We Will Get Back to You”
When communicating in a professional or formal setting, it’s important to use language that precisely conveys your intention to respond promptly. Consider using the following phrases:
a) We will respond to you shortly
This phrase signals that you recognize the importance of the recipient’s query and assures them that a timely response is on its way. It conveys professionalism while acknowledging their inquiry’s significance.
Example: Thank you for reaching out to our customer support team. We appreciate your patience in awaiting our response. Rest assured, we will respond to you shortly.
b) We are currently reviewing your request and will revert soon
By stating that the request is under review, this phrase indicates that you are actively considering their inquiry. It’s a professional way of informing the person that their query is being taken seriously and will receive appropriate attention.
Example: Thank you for submitting your proposal. We are currently reviewing its contents and discussing them internally. Please be assured that we will revert to you with our decision soon.
c) We appreciate your inquiry and will get back to you without delay
This phrase emphasizes your appreciation for their inquiry while assuring them of a prompt response. It demonstrates that their message has been acknowledged and highlights your commitment to providing a timely resolution or answer.
Example: Thank you for your interest in our services. We appreciate your inquiry and the opportunity to assist you. We recognize the importance of your request and will get back to you without delay.
2. Informal Ways to Say “We Will Get Back to You”
In more informal settings, such as friendly emails or casual work environments, you can still maintain professionalism while adapting your language to suit the tone. Here are a few suggestions:
a) We’ll get back to you ASAP
This abbreviation for “as soon as possible” signals a friendly yet sincere commitment to providing a prompt response. It maintains a casual tone while assuring the person that their query is a priority.
Example: Hey Jane, thanks for your message. I’ll forward it to the team and get back to you ASAP with an update.
b) Let me check on that and get back to you
This phrase expresses a willingness to investigate further before providing a response. It shows that you are proactive and focused on offering accurate information or resolving any issues before getting back to the person.
Example: Hi John, I just received your question. Let me check on that with our technical team, and I’ll get back to you as soon as I have an answer.
c) We’ll make sure to address your concerns and provide a timely update
By affirming that the person’s concerns will be addressed and an update will be provided, this phrase demonstrates your commitment to their needs. It maintains a friendly tone while assuring them that their query will receive the attention it deserves.
Example: Hi Sarah, thank you for sharing your feedback. We appreciate your input, and we want to assure you that we’ll address your concerns and keep you updated on the progress.
3. Tips for Responding Professionally
a) Acknowledge the inquiry
Always start your response by acknowledging the person’s inquiry or question. It shows that you value their input and are attentive to their needs.
b) Express gratitude
Show appreciation for the person’s message or inquiry. Expressing gratitude enhances the overall tone of your response and helps build a positive rapport with the individual.
c) Provide a timeline
When possible, give an estimate of when the person can expect a response or update. Setting clear expectations helps manage their anticipation and establishes trust.
d) Use a professional email signature
Ensure your email signature includes your name, title, and relevant contact details. It adds a touch of professionalism to your response and makes it easier for the person to contact you if needed.
Conclusion
Mastering the art of responding professionally when saying, “We will get back to you,” is crucial in various settings, be it formal or informal. By tailoring your language to the context and following the tips provided in this guide, you will undoubtedly convey your dedication to prompt communication while maintaining a warm and courteous tone. Remember to adapt the examples to suit your own unique voice and always prioritize respectful and timely responses. Happy communicating!
