When you need to inform someone that you will check their request or inquiry and get back to them with a response, it’s important to convey your willingness to assist and your commitment to providing a timely answer. In this guide, we will explore both formal and informal ways to express this phrase, highlighting various tips and examples along the way.
Formal Ways:
In formal settings such as professional environments, official emails, or when speaking to someone you have a hierarchical relationship with, it’s crucial to maintain a polite and professional tone. Here are some phrases you can use:
1. “I will check and get back to you as soon as possible.”
This simple statement assures the recipient that you acknowledge their request and are committed to providing them with a prompt response. It is concise and maintains a professional tone.
2. “Thank you for reaching out. Rest assured, I will investigate this matter thoroughly and provide you with an update.”
By expressing gratitude and emphasizing your dedication to investigating the matter, this phrase conveys a strong sense of assurance and demonstrates your commitment to resolving the issue at hand promptly.
3. “I will examine the details and revert to you with the necessary information shortly.”
This statement showcases your intention to carefully analyze the details and ensures the recipient that you will furnish them with the information they require within a short timeframe.
Informal Ways:
In less formal situations involving colleagues, friends, or individuals you share a casual rapport with, you have more flexibility in your language. Here are some informal variations:
1. “I’ll take a look and get back to you ASAP!”
This expression adds a touch of informality while still assuring the person that you will attend to their request and provide a speedy response. The use of “ASAP” adds a sense of urgency to your commitment.
2. “Thanks for letting me know. I’ll investigate and get back to you as soon as I have an update.”
By expressing thanks and promising to investigate, you show appreciation for their communication and assure them that you will be prompt in providing any new information you discover.
3. “I’ll check it out and let you know shortly!”
This casual phrase conveys a sense of swift action and an informal tone while still ensuring the person that you will look into their query and provide a timely response.
Tips and Examples:
1. Maintain a Responsive Tone:
Regardless of whether you choose a formal or informal approach, it is imperative to maintain a responsive and approachable tone. This reassures the person that their query has been acknowledged, and that you are actively working towards resolving it. For instance, you could say:
“Thank you for bringing this to my attention. I understand it’s important, and you can count on me to investigate and respond promptly.”
2. Specify a Timeframe:
To avoid leaving the person waiting indefinitely, give them an indication of when they can expect to hear back from you. This creates an atmosphere of transparency and sets clear expectations. For example:
“I’ll look into this matter within the next 24 hours and provide you with an update by end of day tomorrow.”
3. Offer Assistance in the Interim:
If necessary or appropriate, you can extend your support to the person while you work on finding a resolution. This demonstrates your willingness to help and your dedication to their needs. For instance:
“While I investigate, please feel free to reach out if you have any other questions or concerns. I’m here to assist you.”
By incorporating these tips into your responses, you can ensure effective communication and create a positive experience for the person awaiting your reply.
Remember, maintaining a warm and welcoming tone throughout your communication is key. Strive to build trust, reassure the person of your commitment, and always provide timely responses. Whether you’re in a formal or informal setting, these tips and examples should help you convey your intent to check their request and get back to them efficiently.
