Guide on How to Professionally Say “I Was Not Aware”

When communicating professionally, it is important to use language that is clear, concise, and respectful. If you find yourself needing to express that you were not aware of something, there are numerous ways to do so depending on the level of formality required. In this guide, we will explore both formal and informal ways to convey this message. While regional variations may exist, we will primarily focus on global English language usage.

Formal Expressions

For professional situations where a polite and formal tone is necessary, consider using the following phrases:

1. I apologize, but I was not previously informed/aware of…

This statement conveys a sense of responsibility for not being aware of something without placing blame on anyone else. It demonstrates humility and a willingness to acknowledge your lack of knowledge.

2. Regrettably, I was not apprised/informed of…

By using more formal language, this phrase expresses a genuine sentiment of regret while maintaining a professional tone. By stating that you were not apprised or informed, it emphasizes that you were excluded from receiving the necessary information.

3. Please accept my sincere apologies, as I was unaware of…

This phrase conveys a high level of sincerity and respect. It acknowledges the mistake and demonstrates your willingness to take responsibility for not being aware of the situation. It is a suitable choice for more formal interactions.

Informal Expressions

In less formal contexts, such as when communicating with colleagues or friends, you have a bit more flexibility in your language choice. Here are some phrases you can use:

1. Sorry, I had no idea…

This expression is straightforward and casual. It conveys that you had no knowledge of the situation without sounding overly formal or insincere.

2. Oops! I wasn’t aware of…

Using “oops” adds a touch of lightheartedness to the admission of not being aware. This phrase is suitable for situations where you are comfortable with a more relaxed tone.

3. My bad, I didn’t know…

An informal and colloquial expression, “my bad” takes responsibility for not being aware of something while still maintaining a friendly tone. It is often used in casual conversations.

Tips for Professional Communication

When conveying that you were not aware of something in a professional setting, consider the following tips:

1. Be humble and take responsibility.

Even if the lack of awareness was due to circumstances beyond your control, it is important to acknowledge your role and avoid pointing fingers.

2. Use polite language.

Always remember to maintain a polite and considerate tone in professional communications. This helps to foster positive relationships and open lines of dialogue.

3. Offer follow-up actions.

In order to show your commitment to resolving the issue, consider offering a solution, such as requesting additional information or expressing a desire to rectify any negative consequences resulting from your lack of awareness.

Examples

Let’s now explore some examples of how to say “I was not aware” in both formal and informal contexts:

Formal Examples:

  • “I apologize, but I was not previously informed/aware of the change in schedule.”
  • “Regrettably, I was not apprised/informed of the meeting yesterday.”
  • “Please accept my sincere apologies, as I was unaware of the deadline extension.”

Informal Examples:

  • “Sorry, I had no idea the office was closed today.”
  • “Oops! I wasn’t aware of the new project requirements.”
  • “My bad, I didn’t know we had to submit the report today.”

Remember, it is essential to adapt your language depending on the context and level of formality required in a particular situation.

By following these guidelines and considering the examples provided, you can confidently express that you were not aware in a professional manner. Remember that maintaining a warm tone, taking responsibility, and offering follow-up actions are always key components of effective communication.

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