Returning an item can sometimes be a daunting task, especially when faced with language barriers. If you find yourself needing to express your desire to return something while in Japan, it’s helpful to know the proper phrases to communicate your intentions effectively. In this guide, we will explore how to say “I want to return this” in Japanese, covering both formal and informal ways. We’ll also include some useful tips and examples to assist you in your communication.
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Formal Expressions
When dealing with formal situations or interacting with store staff, it is essential to use appropriate honorific expressions to show respect. Here are a few ways to express your desire to return an item formally:
1. これを返品したいです (Kore o henpin shitai desu)
This expression is a straightforward and polite way to say “I want to return this.” It is suitable for most formal situations. Although it may appear simple, it conveys your intention clearly and respectfully.
For example, if you purchased an item and realized it was defective, you could say: すみません、これを返品したいです (Sumimasen, kore o henpin shitai desu) (Excuse me, I would like to return this.)
2. お取り寄せの手続きをお願いします (Otoriyose no tetsuzuki o onegaishimasu)
This phrase is more elaborate and appropriate when the item needs to be picked up or returned by a delivery service. It politely conveys your request for the necessary procedures to be carried out.
For instance, if you purchased an item online and want to return it using the store’s return shipping service, you can say: お取り寄せの手続きをお願いします (Otoriyose no tetsuzuki o onegaishimasu) (Please arrange for the return shipping.)
3. 申し訳ありませんが、これを返品させていただけますか (Moushiwake arimasen ga, kore o henpin sasete itadakemasu ka)
If you want to express a more apologetic tone while requesting a return, this phrase suits the situation. It shows humility and respect to the store staff.
For example, if you accidentally bought the wrong size of a clothing item, you can say: 申し訳ありませんが、これを返品させていただけますか (Moushiwake arimasen ga, kore o henpin sasete itadakemasu ka) (I’m sorry, but could I return this, please?)
Informal Expressions
While it’s generally recommended to use formal expressions when interacting with store staff, in more casual situations, such as returning an item to friends or family, you can use the following phrases:
1. これを返品したいんだけど (Kore o henpin shitai n da kedo)
In informal situations, using んだけど (n da kedo) adds a conversational tone. It is suitable when returning an item to a friend or discussing it with a salesperson in a more relaxed setting.
For example, if you borrowed something from a friend and wish to return it, you can say: これを返品したいんだけど (Kore o henpin shitai n da kedo) (I want to return this.)
2. これ、返品したいんだけれども (Kore, henpin shitai n da keredo mo)
This phrase, which adds a bit more politeness, is suitable for casual situations where you want to show respect while still maintaining a friendly tone.
For instance, if you want to return an item to a family member, you can say: これ、返品したいんだけれども (Kore, henpin shitai n da keredo mo) (I want to return this.)
Useful Tips
Here are a few tips to keep in mind while communicating your desire to return an item in Japanese:
1. Politeness is Key
Japanese culture places great importance on politeness and respectful communication. When dealing with formal situations, it is crucial to use appropriate honorific expressions to show respect to the store staff or professionals.
2. Use Body Language
Even if you’re struggling with the correct pronunciation, accompanying your words with appropriate body language can help convey your message more effectively. Maintaining a friendly and respectful demeanor while attempting to communicate your desire to return an item will be appreciated.
3. Keep it Simple
While it’s helpful to know various phrases, if you’re unsure about the correct expression, sticking to a simple, straightforward sentence like “これを返品したいです” (Kore o henpin shitai desu) will still effectively communicate your intention.
4. Carry a Dictionary or Phrasebook
Having a pocket-sized dictionary or phrasebook can be incredibly useful while traveling or shopping in Japan. It provides a quick reference for common phrases, allowing you to overcome language barriers more easily.
Conclusion
Knowing how to say “I want to return this” in Japanese is essential when shopping or dealing with items you wish to return. Whether you opt for formal expressions to show respect to store staff or use more casual phrases with friends, being able to effectively communicate your desire to return something will make the process smoother. Remember to be polite, use appropriate honorifics, and if in doubt, keep it simple. Happy shopping!
