What does it mean word for word?
これ (kore) means "this" when referring to an object near the speaker. The particle を (o) is an object marker that marks これ as the direct object of the action.
Which one should you use?
While これを返品したいです is a standard way to state your intent, 申し訳ありませんが、これを返品させていただけますか is an apologetic way to request a return. For a more direct but still polite approach, you can say 返品をお願いします, which means "Return, please" and is commonly used when presenting the item to a clerk.
Is there a formal and an informal way to say it?
これを返品したいです is a polite version suitable for use with store staff, as adding です (desu) at the end provides politeness. In informal settings, you can use これを返品したいんだけど or これ、返品したいんだけれども, the latter of which is a casual phrase that adds a bit more politeness than other casual options.
How does it change in a sentence?
The particle を (o) is used to mark これ (this) as the direct object of the verb in the phrase.
How do you pronounce it?
kore o henpin shitai desu
Did you know?
- When returning an item, Japanese customers often use the phrase すみません (sumimasen) not just to get attention, but as a way to apologize for the inconvenience of the return process.
- The word 返品 (henpin) literally breaks down into 'return' and 'goods', making it a very specific term for physical merchandise rather than returning a person or a feeling.
- Retail staff in high-end stores may respond to a return request using 'kenjougo', a specialized humble language that lowers the speaker's status to elevate the customer's.
Examples in context
- すみません、これを返品したいですExcuse me, I would like to return this.
- 申し訳ありませんが、これを返品させていただけますかI'm sorry, but could I return this, please?
- これを返品したいんだけどI want to return this.
- サイズが合わないので、これを返品したいです。Saizu ga awanai node, kore o henpin shitai desu.The size doesn't fit, so I want to return this.
Example conversation
Kenta is at a clothing store counter talking to Hiyori, the staff member.
- 健太 Kentaすみません、これを返品したいです。Sumimasen, kore o henpin shitai desu.Excuse me, I want to return this.
- 陽葵 Himariはい、かしこまりました。レシートはお持ちですか？Hai, kashikomarimashita. Reshīto wa omochi desu ka?Yes, certainly. Do you have the receipt?
- 健太 Kentaはい、これです。Hai, kore desu.Yes, here it is.
- 陽葵 Himariありがとうございます。それでは手続きいたします。Arigatō gozaimasu. Sore de wa tetsuzuki itashimasu.Thank you. I will proceed with the procedure then.
