When communicating with others, it’s important to let them know that you will follow up or respond to their inquiry. Saying “we will get back to you” is a polite way of assuring someone that you will provide them with the information they need. This guide will explore both formal and informal ways to express this phrase, and also offer tips and examples to help you navigate different situations. Remember, effective communication is key to building rapport and maintaining positive relationships.
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Formal ways to say “we will get back to you”
When addressing someone formally, it’s crucial to use proper language and show respect in your response. Here are a few formal ways to convey that you will respond or follow up:
1. Thank you for your inquiry. We will respond promptly.
This response acknowledges the person’s query and assures them that you will reply in a timely manner. Using “thank you” adds a touch of gratitude.
2. We appreciate your interest. Please expect to hear from us soon.
By expressing appreciation for their interest, you show respect and indicate that you value their inquiry. The phrase “please expect to hear from us soon” gives them an idea of what to anticipate.
3. Your request has been received. We will provide a detailed response shortly.
Confirming that their request has been received shows professionalism. Assuring them of a detailed response indicates that you will address their inquiry in depth.
4. We are currently reviewing your request. We will be in touch shortly.
This response informs the person that their request is being actively considered. The phrase “we will be in touch shortly” conveys the commitment to follow up soon.
Informal ways to say “we will get back to you”
In more casual settings, such as informal emails or conversations with acquaintances, you can use less formal language to assure the person that you will respond. Here are some examples:
1. Thanks for reaching out! We’ll get back to you as soon as possible.
Beginning with gratitude and informally using “thanks” sets a friendly tone. “As soon as possible” implies a prompt response.
2. Hey! We’ve got your message and will reply soon.
Using “hey” in a more casual conversation adds a personal touch. Acknowledging that you’ve received their message helps establish open communication.
3. Hi there! We’re looking into your request and will get back to you shortly.
Starting with a friendly greeting like “hi there” sets a warm tone. Informing them that you’re actively looking into their request shows dedication.
4. Hey, thanks for reaching out! We’re on it and will be in touch soon.
A combination of appreciation, informality, and a touch of enthusiasm makes this response sound approachable. “We’re on it” conveys a sense of commitment.
Tips for effective communication:
1. Tailor your response to the recipient:
Consider the individual or organization you are communicating with. Adjust your tone and formality accordingly.
2. Set clear expectations:
Inform the person of an estimated response time or when they can expect to hear from you. This helps manage their expectations.
3. Be prompt:
Respond to inquiries and follow up within a reasonable timeframe. This shows professionalism and respect for the other person’s time.
Examples of formal and informal responses:
Formal:
Thank you for contacting our customer service team. We will review your request and get back to you within 24 hours. We appreciate your patience and understanding.
Informal:
Hey, thanks for getting in touch! We’re looking into your question and will reply ASAP. Stay tuned!
Conclusion
Regardless of whether you need to respond formally or informally, assuring someone that you will get back to them is essential in maintaining open lines of communication. By tailoring your language, expressing gratitude, and being clear about your response timeframe, you can create a positive impression and foster trust. Remember, effective communication is the key to building and nurturing relationships.
