Guide: How to Say “We Are Working on It” Professionally

When dealing with clients, colleagues, or even friends, the phrase “we are working on it” often comes in handy. It assures others that progress is being made on a task or issue at hand. However, the way you communicate this message can greatly impact how it is received. In this guide, we will explore various formal and informal ways to say “we are working on it professionally.” Let’s dive in!

Formal Expressions

Addressing business matters in a professional setting requires careful choice of words. These formal expressions convey a sense of reliability and competence:

1. We are diligently focusing on the task.

This phrase emphasizes dedication and meticulous attention to detail. It reassures stakeholders that you are fully committed to resolving the matter promptly.

2. Our team is actively working towards a resolution.

Use this expression to convey a proactive approach. Highlight the collective effort of your team to depict a strong sense of collaboration and responsiveness.

3. Rest assured, we have assigned our top resources to this project.

When you need to assure stakeholders of your commitment, stating that your best resources are allocated emphasizes the seriousness of the matter. It implies their expertise is being utilized.

4. We are currently in the process of addressing this issue.

When facing a problem or challenge, this phrase emphasizes that the matter is actively being dealt with and progresses towards a resolution are underway.

Informal Expressions

In more casual conversations, informal expressions can be used to maintain a friendly and approachable tone. While they are less official, they still convey a sense of progress and dedication:

1. Don’t worry, we’ve got it covered!

This phrase instills confidence in others by assuring them that you have the situation under control. It showcases your ability to handle the task efficiently.

2. We’re on it and making good progress!

A more casual way to express the message, this phrase conveys an active commitment and ongoing progress. It implies that the situation is well-managed and advancing towards a resolution.

3. We’re working hard to get this done as soon as possible.

When time is of the essence, this phrase assures others that you are giving maximum effort to complete the task promptly. It conveys a sense of urgency while maintaining a friendly tone.

4. Rest assured, we’re actively tackling this!

By using the word “tackling,” this expression implies a determination to overcome obstacles and find a solution. It proves that the issue is being addressed head-on.

Tips for Effective Communication

Here are some tips to improve your communication when expressing that you are working on something professionally:

Tip 1: Avoid vague statements. Specify the task, issue, or project you are referring to, so everyone is on the same page.

Tip 2: Be empathetic. Acknowledge the concerns or frustrations of others, showing that their needs are understood and being actively addressed.

Tip 3: Share an estimated timeline whenever possible. It helps manage expectations and provides stakeholders with a sense of progress.

Tip 4: Use positive language. Frame your response in a way that emphasizes the steps being taken rather than dwelling on the problem itself.

Tip 5: Be transparent. If appropriate, provide periodic updates to keep everyone informed about the progress being made.

Examples

Let’s take a look at some examples that illustrate the usage of these phrases in both formal and informal contexts:

Formal Example:

Client: “I’m concerned about the delay in the website development. Can you please provide an update?”

Professional Response: “Rest assured, our team is diligently focusing on the task. We are in the process of resolving the remaining issues and expect the website to be live by next week.”

Informal Example:

Colleague: “Hey, any progress on the budget proposal for the upcoming project?”

Informal Response: “We’re on it and making good progress! We’ve already gathered the necessary data and are finalizing the budget. We’ll have it ready for you by tomorrow morning.”

Remember, effectively conveying that “we are working on it professionally” is crucial in maintaining positive relationships, both personally and professionally. Tailor your communication style based on the context and the relationship you have with the recipient. Keep a warm and understanding tone, providing assurance that progress is being made. With the right approach, you can foster trust and confidence in your abilities, even during challenging situations.

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