Guide: How to Say “I Am Working on It” in Email

Giving timely updates and keeping others informed about your progress is crucial in professional communications. When working on a task or project, it’s important to convey to the recipient that you are actively working on it while maintaining a warm and professional tone. In this guide, we will provide you with examples of how to say “I am working on it” in both formal and informal email settings. We will also offer useful tips and regional variations, if necessary. So let’s get started!

Formal Ways to Say “I Am Working on It” in Email

1. “Thank you for bringing this to my attention. I would like to assure you that I have already started working on it and will keep you updated on my progress.”

2. “I would like to inform you that I have taken the necessary steps to address this matter. Rest assured, I am currently working on it to ensure a swift resolution.”

3. “Please be advised that I have dedicated my full attention to this issue and am actively working on finding a solution. I will provide you with updates as soon as possible.”

Informal Ways to Say “I Am Working on It” in Email

1. “Hey [Recipient’s Name], just wanted to let you know that I’m on it! I’ve already started working on the task and will keep you posted on my progress.”

2. “Hi [Recipient’s Name], thanks for reaching out. No worries, I’ve got this covered! I am currently working on it and will keep you in the loop.”

3. “Hey there [Recipient’s Name], just a quick note to say that I’m actively working on the issue. Sit tight, I’ll provide you with updates shortly!”

Tips for Conveying “I Am Working on It” Effectively

1. Acknowledge the request: Start by thanking the person for bringing the matter to your attention or for assigning you the task. This shows your appreciation and sets a positive tone for the rest of the email.

2. Be reassuring: Assure the recipient that you are actively working on the issue and that they can rely on you to complete it. This helps build trust and confidence in your abilities.

3. Provide a timeline: If possible, give an estimated timeframe for when you expect to complete the task or provide an update. This helps manage expectations and shows your commitment to timely communication.

4. Offer regular updates: Communicate your intention to provide updates at key milestones or whenever significant progress is made. This reassures the recipient that the issue is being actively addressed.

5. Use professional language: While informal emails allow for a more casual tone, it’s important to maintain a level of professionalism. Choose your words carefully to ensure your message is conveyed appropriately in both formal and informal settings.

6. Use a warm and positive tone: Keeping a friendly and approachable tone throughout your email helps build good rapport and fosters a positive working relationship. It also shows your willingness to assist and support.

Examples:

Example 1:

Dear [Recipient’s Name],

Thank you for bringing this matter to my attention. I want to assure you that I have already started working on it. Based on my initial assessment, I anticipate having a solution ready within the next two days. I will provide you with a detailed update by [date]. If you have any additional questions or concerns, please don’t hesitate to reach out.

Best regards,

[Your Name]

Example 2:

Hey [Recipient’s Name],

Thanks for reaching out! I’ve already jumped on it and started working on the task you assigned. I aim to have it completed by the end of the week and will keep you updated along the way. If there’s anything else you need assistance with, feel free to let me know!

Take care,

[Your Name]

Example 3:

Hi [Recipient’s Name],

Just a quick note to let you know that I’m actively working on resolving the issue you reported. I am currently in the process of investigating the root cause, and I expect to have it resolved within 24-48 hours. I’ll keep you informed of any progress made. If there’s anything urgent, please feel free to contact me directly.

Warm regards,

[Your Name]

Remember, the key is to provide a clear and reassuring message while maintaining professionalism. Adapt the examples provided to suit your specific scenario and personal writing style. By doing so, you will effectively convey that you are actively working on the task or issue at hand, keeping everyone informed and maintaining a positive working relationship in the process.

Best of luck with your communication endeavors!

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