ご予約があります
goyoyaku ga arimasu
ご予約があります (goyoyaku ga arimasu) is the Japanese way to say "you have a reservation".
A phrase used to inform someone that a booking has been made in their name.
What does it mean word for word?
The phrase breaks down into go (honorific prefix), yoyaku (reservation), ga (subject marker) and arimasu (to exist/have).
How does it change in a sentence?
The phrase uses the honorific prefix go- attached to yoyaku to show respect to the customer's reservation.
How do you pronounce it?
goyoyaku ga arimasu
Did you know?
- In high-end Japanese hospitality, staff often avoid saying 'you' entirely. Instead of saying あなた 'you', they use the customer's name plus 様 sama to make the phrase feel like a personal welcome rather than a transaction.
- In many high-end Japanese hotels, staff may avoid saying arimasu (exists/have) to the guest because it can sound too direct. Instead, they might use the more humble uketamawatte orimasu to say they have 'received' your reservation.
- While ご予約 goyoyaku is the standard term, a 'no-show' is often described as 無断キャンセル mudan kyanseru, combining the Japanese word for 'without notice' with the English loanword 'cancel'.
Example conversation
A receptionist greets a customer at a restaurant.
- 結衣 Yuiいらっしゃいませ。お名前をお願いします。Irasshaimase. O-namae o onegaishimasu.Welcome. May I have your name, please?
- 蓮 Ren蓮です。予約をしています。Ren desu. Yoyaku o shite imasu.I'm Ren. I have a booking.
- 結衣 Yui蓮様ですね。はい、ご予約があります。Ren-sama desu ne. Hai, go-yoyaku ga arimasu.Mr. Ren, right? Yes, you have a reservation.
- 蓮 Renありがとうございます。お願いします。Arigatou gozaimasu. Onegaishimasu.Thank you. I'll leave it to you.