How to Say “May I Help You” in French

puis-je vous aider ?
In French, "may I help you" is translated as puis-je vous aider ?
This phrase is a polite offer to provide assistance to someone. In professional service settings, it is common to add Comment at the beginning to form Comment puis-je vous aider ?, which means "How may I help you?"

Which one should you use?

The phrase puis-je vous aider ? is a formal way to say "May I help you?" Other formal variations include Comment puis-je vous assister? (How may I assist you?), Que puis-je faire pour vous? (What can I do for you?) and En quoi puis-je vous être utile? (How can I be useful to you?). In contrast, if you are speaking informally, you might use Besoin d'aide? (Need help?) or Tu veux de l'aide? (Do you want help?).

How does it change in a sentence?

The form puis-je is a special inversion of je peux used exclusively in formal questions to mean "may I". The pronoun vous is used in this phrase to maintain a polite distance from the person being offered help.

Did you know?

  • The formal nature of puis-je vous aider? is so strong that using it with a close friend or child would actually sound strangely stiff or even ironic.
  • In very high-end luxury hotels or boutiques, staff may avoid aider entirely and use assister to sound more prestigious and less like they are performing a basic chore.
  • The formal pronoun vous in this phrase is not just for strangers, but is often used between colleagues or even family members in very traditional French households.

Examples in context

  • Comment puis-je vous aider ?
    How may I help you?
    This example shows how to ask "How may I help you?" using the phrase puis-je vous aider ?
    Tatoeba #1849306 by Rovo, translation #1839472 by CK
  • « Puis-je vous aider ? » « Non, merci. Je ne fais que regarder. »
    "May I help you?" "No, thank you. I'm just looking."
    This example illustrates a common interaction where someone asks "May I help you?" and the other person responds that they are just looking.
    Tatoeba #1203304 by sacredceltic, translation #73749 by CK

Example conversation

A clerk in a boutique approaches a customer.

  1. Gabriel

    Bonjour, puis-je vous aider ?
    Hello, may I help you?
  2. Léa

    Oui, je cherche une robe rouge.
    Yes, I am looking for a red dress.
  3. Gabriel

    Très bien, suivez-moi, s'il vous plaît.
    Very well, follow me, please.
  4. Léa

    Merci beaucoup, monsieur.
    Thank you very much, sir.

Sources

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Tammy Molly
Tammy MollyHelp make this guide better. Spot a mistake, know another way to say it, or have an example from real life? Share it below.
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