How to Say “I Have Received Your Email” in Japanese

メールを受け取りました
mēru o uketorimashita
To say "I have received your email" in Japanese, use メールを受け取りました (mēru o uketorimashita).
This phrase is a standard, polite way to acknowledge receipt of an electronic message in business correspondence. It is used to confirm to a sender that their email has arrived.

What does it mean word for word?

The phrase is composed of メール (email), the particle o (the object marker) and 受け取りました (received).

Is there a formal and an informal way to say it?

The phrase メールを受け取りました is formal. For even higher levels of respect in very formal business environments, you should use メールを拝受いたしました to show greater respect to the sender. In informal situations, you can use メール、もらったよ or メール、受け取ったよ.

How does it change in a sentence?

The verb uketoru is conjugated into the polite past tense form 受け取りました.

How do you pronounce it?

mēru o uketorimashita

When do people say it?

When acknowledging an email, it is common to add ありがとうございます to the phrase to express gratitude to the sender.

Did you know?

  • The humble form 拝受 (haiju) used in very formal emails literally means 'to receive with reverence'. It combines the character for 'bow' or 'respect' with the character for 'receive'.
  • The word メール comes from the English 'mail', but in Japanese, it specifically refers to electronic mail. If you use the word メール in a conversation about physical letters, it could cause confusion.
  • In Japanese business culture, responding with メールを受け取りました is often expected within 24 hours, even if you cannot answer the main request yet, just to acknowledge the 'arrival'.

Examples in context

  • メールを受け取りました。
    mêru o uketori mashita.
    I have received your email.
  • 先ほど、メールを受け取りました。
    sakihodo, mêru o uketori mashita.
    I received your email a moment ago.

Example conversation

Yui is confirming receipt of an email to Yota in a business setting.

  1. 結衣 Yui

    陽太さん、メールを受け取りました。
    Yôta-san, mêru o uketori mashita.
    Yota, I have received your email.
  2. 陽太 Yota

    ご確認ありがとうございます。
    gokakunin arigatô gozaimasu.
    Thank you for confirming.
  3. 結衣 Yui

    内容を確認して、また連絡します。
    naiyô o kakunin shite, mata renraku shimasu.
    I will check the contents and contact you again.
  4. 陽太 Yota

    よろしくお願いします。
    yoroshiku onegaishimasu.
    I look forward to hearing from you.
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Debbie Edith
Debbie EdithHelp make this guide better. Spot a mistake, know another way to say it, or have an example from real life? Share it below.
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