How to Say “Walk-in” in Japanese

飛び込み
tobikomi
The English phrase "walk-in" is translated into Japanese as 飛び込み (tobikomi).
飛び込み is used to describe customers or clients who arrive at a business, such as a clinic, salon or restaurant, without a prior appointment.
Meaning: without appointments before (adj)

How do you pronounce it?

tobikomi

Did you know?

  • The word 飛び込み literally means 'to dive' or 'to plunge' into water. While it describes a 'walk-in' customer in business, it is the exact same word used to describe a diver performing a 'dive' into a swimming pool.
  • In a professional context, 飛び込み営業 refers to 'door-to-door' or 'cold-call' sales where a salesperson visits a business unannounced.
  • In Japanese, you might see this term used in the context of a 'tobikomi kisha', which refers to a 'flying reporter'. This is a journalist who rushes into a scene or a scandal without any prior notice or assignment, much like a walk-in client.

Examples in context

  • 飛び込みでも大丈夫ですか?
    Is it okay to come without an appointment?
  • 飛び込みの客が増えています。
    Tobikomi no kyaku ga fuete imasu.
    Walk-in customers are increasing.
  • 飛び込みで相談に行きました。
    Tobikomi de soudan ni ikimashita.
    I went for a consultation without an appointment.

Example conversation

Yui and Yota are talking about a busy hair salon.

  1. 結衣 Yui

    あの美容院、飛び込みでも入れるかな?
    Ano biyouin, tobikomi demo haireru kana?
    I wonder if we can go into that hair salon without an appointment?
  2. 陽太 Yota

    今日は予約でいっぱいらしいよ。
    Kyou wa yoyaku de ippai rashii yo.
    I heard they are fully booked with appointments today.
  3. 結衣 Yui

    残念、陽太君の希望通りにはいかないね。
    Zannen, Yota-kun no kibou doori ni wa ikanai ne.
    That's too bad, it's not going the way you hoped, Yota.
  4. 陽太 Yota

    仕方ないね、また今度行こう。
    Shikatanai ne, mata kondo ikou.
    It can't be helped, let's go another time.
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Alma Suzanne
Alma SuzanneHelp make this guide better. Spot a mistake, know another way to say it, or have an example from real life? Share it below.
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