How to Say “Thank You for Reaching Out” in Japanese

ご連絡ありがとうございます
Gorenraku arigatō gozaimasu
In Japanese, "thank you for reaching out" is expressed as ご連絡ありがとうございます (Gorenraku arigatō gozaimasu).
ご連絡ありがとうございます is the standard professional way to acknowledge an inquiry, an email or a phone call in a business setting.

What does it mean word for word?

The phrase is composed of go (an honorific prefix), renraku (contact or connection), arigatō (thank you) and gozaimasu (a polite verb to be). Literally, it means "Thank you for your contact."

Which one should you use?

For example, お問い合わせいただき、ありがとうございます is a formal way to say "Thank you for contacting us." ご連絡いただき、ありがとうございます can be used to specifically mean "Thank you for contacting me."

Is there a formal and an informal way to say it?

For casual settings with friends or close colleagues, you can use the informal versions 連絡してくれてありがとう! or the even shorter 連絡ありがとう! The shortened form 連絡ありがとう (thanks for the contact) is also used informally as it lacks the polite honorific go and the formal gozaimasu.

How do you pronounce it?

Gorenraku arigatō gozaimasu

Did you know?

  • In Japanese business culture, ご連絡ありがとうございます is often used even if the other person is apologizing for bothering you. It frames the interruption as a positive 'connection' rather than a nuisance.
  • In formal emails, this phrase often acts as a mandatory ritual and social lubricant that must be performed before the writer addresses the actual purpose of the message.
  • The honorific prefix ご (go) in ご連絡 (gorenraku) is essential for politeness because it elevates the other person's action. If you were describing your own act of contacting someone, you would omit this prefix to show humility.

Examples in context

  • お問い合わせいただき、ありがとうございます。ご質問については、迅速に回答いたします。
    Thank you for reaching out to us. We will respond to your inquiry promptly.
  • 連絡してくれてありがとう!明日一緒に映画を見に行こう。
    Thank you for contacting me! Let's go watch a movie together tomorrow.
  • ご連絡ありがとうございます。
    Gorenraku arigatou gozaimasu.
    Thank you for reaching out.
  • お問い合わせの件、ご連絡ありがとうございます。
    Otoiawase no ken, gorenraku arigatou gozaimasu.
    Thank you for reaching out regarding your inquiry.
  • メールでのご連絡ありがとうございます。
    Me-ru de no gorenraku arigatou gozaimasu.
    Thank you for reaching out via email.

Example conversation

Yota is responding to an inquiry from Yui via email.

  1. 陽太 Yota

    結衣さん、ご連絡ありがとうございます。
    Yui-san, gorenraku arigatou gozaimasu.
    Ms. Yui, thank you for reaching out.
  2. 結衣 Yui

    いいえ、お忙しいところすみません。
    Iie, oisogashii tokoro sumimasen.
    No, sorry to bother you while you are busy.
  3. 陽太 Yota

    大丈夫です。何かお手伝いしましょうか。
    Daijōbu desu. Nanika otetsudai shimashō ka.
    It is fine. Is there anything I can help you with?
  4. 結衣 Yui

    はい、日程について相談したいです。
    Hai, nittei ni tsuite sōdan shitai desu.
    Yes, I would like to consult with you about the schedule.
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Joseph Steven
Joseph StevenHelp make this guide better. Spot a mistake, know another way to say it, or have an example from real life? Share it below.
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