How to Say “Customer Review” in Spanish

opinión del cliente
/opinjon del kljente/from spelling rules
The English phrase 'customer review' is translated into Spanish as opinión del cliente.
This phrase refers to a written statement by a consumer describing their experience with a product or service.

What does it mean word for word?

The phrase opinión del cliente literally translates to 'opinion of the customer'.

Which one should you use?

While opinión del cliente is the standard form, you may see Reseña del Cliente used to mean 'customer review' in formal contexts. Additionally, Valoración del Cliente is used in formal settings to mean 'customer assessment' or 'customer rating'.

Is it said differently in some regions?

In Spain, you may see Opinión del Consumidor used to refer to a customer review. In Mexico, Comentario de Cliente is commonly used to express the same idea.

How does it change in a sentence?

To express the plural 'customer reviews', change the singular opinión del cliente to opiniones de los clientes.

Did you know?

  • In Spanish, the word reseña is used for a 'review' but also refers to a short summary or a 'sketch' of a person's physical appearance.
  • The word cliente shares an unexpected root with the English word 'claim'. Both come from the Latin 'cluere', which meant 'to call' or 'to summon'.
  • While English uses 'review' for both a critique and a study, Spanish distinguishes between a customer's opinión and a formal academic or critical reseña.

Examples in context

  • La empresa recibió una excelente reseña del cliente sobre su último producto.
    The company received an excellent customer review about their latest product.
  • Los comentarios y opiniones de los clientes son muy importantes para mejorar nuestros servicios.
    Customer comments and opinions are very important for improving our services.
  • Leí un comentario de cliente muy positivo sobre ese restaurante en las redes sociales.
    I read a very positive customer comment about that restaurant on social media.
  • He leído una opinión del cliente muy positiva.
    I have read a very positive customer review.
  • Esa opinión del cliente es bastante detallada.
    That customer review is quite detailed.
  • Necesitamos mejorar según la opinión del cliente.
    We need to improve according to the customer review.

Example conversation

Lucía and Alejandro are looking at a restaurant online.

  1. Lucía

    Mira esta opinión del cliente sobre la comida.
    Look at this customer review about the food.
  2. Alejandro

    Tiene razón, parece que el servicio es lento.
    They are right, it seems the service is slow.
  3. Lucía

    Entonces busquemos otro lugar para cenar.
    Then let's look for another place for dinner.
  4. Alejandro

    Estoy de acuerdo, Lucía.
    I agree, Lucía.

Sources

  • IPA marked “from spelling rules” is derived from standard Spanish spelling, where Wiktionary gives none.
  • Word origins: Wiktionary entries cliente, del, opinión, CC BY-SA 4.0.
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Viola Gladys
Viola GladysHelp make this guide better. Spot a mistake, know another way to say it, or have an example from real life? Share it below.
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